People don’t want more choice, they just want better service. Does that sound like you?
There is nothing worse than signing–up for a great deal, only to discover the service is so bad it just wasn’t worth-it in the first place. Kinda kills the moment.
Yet it still happens all-to-often when it comes to borrowing for a new home.
As a non-bank lender focused on customer experience, Loan Avenue is always talking to people and developing new ways to provide a smarter approach to online banking.
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The biggest pet-hates for borrowers are:
- Clunky, time-consuming online banking.
- Not being able to speak to a real person.
A great home loan deal should never end up robbing you of your personal time.
With a growing preference to online banking, new technology is making peoples’ day-to-day life easier.
At Loan Avenue we believe people should be rewarded and empowered for choosing us.
That’s why our multi-device web site is jam-packed with online features to keep you in control for the life of your home loan.
Anyone considering a home loan provider should always ask to see how they will be treated as an existing customer, before signing on the dotted line.
If you’re ready to make the shift due to poor service, call Loan Avenue today on 1300 56 26 28 and speak to a real person.
In a refreshing twist, a member of our Client Services Team will give you personal service throughout the life of your loan.
Ask for them by name, ask them anything, and ask them at any time.
Our team members are highly-experienced finance professionals at your service. No waiting on the phone.
Our service doesn’t stop there. Check-out our helpful online resources.
Here are just a few of the great multi-device online services Loan Avenue provides for its customers on it's web site:
- 24/7 online banking portal for any device
- Tailored home loans
- Home loan, finance and budget calculators
- Borrowing and buying guides
- Customer forms and fact sheets
- Latest home loan news
To view simply click on each link above.
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Platinum Customers
Platinum home loan customers will notice a number of new improvements to their online banking experience.
Full details here.
